NEW GOWN AND LUXURY HANDBAG ARRIVALS DAILY!

FAQS

 

FREQUENTLY ASKED QUESTIONS

 

If you have any additional questions, you can contact us by giving us a call to our showroom.        412-881-1171  ext 3

 

 

  1. What items do you specialize in?
What we specialize in are listed here but here is a short list:
  • Special occasion & event wear gowns & dresses, new & pre-loved
  • Luxury Items, new & pre-loved
  • Trendy fashion & classic styles that are within the last 4 years
  • Brand new boutique arrivals & overstocks from local designers & boutiques primarily in the Pittsburgh area & also around the country
    2. If I do not like something can I return it?

      ALL SALES ARE FINAL unless it somehow breaches our authenticity guarantee which can be found here. Our consignors are paid out when their consigned items sell.

      please feel free to ask all relevant questions or request additional information before purchasing an item. 

      3. Are your designer items authentic?

      We guarantee the authenticity of every item we sell since authenticity & your trust is our most important standard. Each consignor guarantees all items consigned to be authentic. The authentication of each piece is inspected & researched to the best of our ability. If we cannot authenticate the item or determine the authenticity, we will not sell it. We offer a 100% authenticity guarantee on all items sold.  All items are authenticated prior to going on the selling floor. This authenticity policy can also be seen here.

      4. Do you do holds on items?

      Due to us being a consignment boutique, we cannot do holds. However, we do offer a 30-day layaway plan that allows you to guarantee your purchase is yours and yours alone.

      Our layaway plan is 30% down for 30 days, Anything in the boutique is available to be put on layaway. NOTE: All deposits are non-refundable. We also offer Afterpay at checkout.

      5. Can I get expedited shipping for online orders?

      Typically, all orders are sent out within our 48-hour shipping window excluding Sundays & holidays. If you need an item overnight-ed or expedited, please call the boutique during opening hours and we can make arrangements.

      6. Do you have to be local to sell with your boutique?

      No, anyone across the country or outside the country can be a consignor. If you would like a quote on an item you intend to sell with us please send a photo/photos to 412-646-6010 with your contact info and we can evaluate your product and determine if it would be a great fit for the boutique. After interest and approval of your item(s) We will be glad to email you our form and quote along with a prepaid shipping label if you are shipping it to us. Here is the consignment policy with the consignor agreement form.

      7. What do you look for when taking in items on consignment?

      All items have to be brand new or like new, and 4 years old or less; excluding handbags and jewelry. All merchandise including special occasion gowns must be CLEAN and ready for the sales floor. They do not need to be on hangers unless they are Special Occasion gowns.

      ***All Special Occasion dresses must be accompanied by a dry cleaner receipt or tags/bag from the dry cleaner. The only exception to this policy would be if the gown's tag states "Do not dry clean". 

      8. Do you buyout items outright and give cash on the spot?

      Yes, we do currently consider cash buyout on some luxury handbags & accessories. An appointment is necessary to meet with our buyer so we can exam the item(s). All transactions require a valid drivers license to receive payment. To make an appointment, please call 412-881-1171 ext 3.

      9. What happens if my items do not sell?

      Any item that is valued at over $100 are either extendable or retrievable by the consignor.  After the first 90 days, items that are still in the boutique $100 & under will be sold for an additional 90 days for store credit or donated to a charity of our choice.This can be seen in the consignor agreement here.

      10. What is your standard shipping rate?

      Our standard shiipping rate is $10 for purchases under $500. All purchases over $500 are eligible for FREE SHIPPING with signature delivery. Please note that some items in our collection may require additional shipping fees due to their weight or dimensions. In rare instances where this applies, customers will be notified of any additional costs before their order is processed. We appreciate your understanding and cooperation in ensuring the safe and timely delivery of your purchases.