If you have any additional questions, you can contact us by giving us a call or sending us an email via this form.
- What items do you specialize in?
- Special occasion & event wear gowns & dresses, new & pre-loved
- Luxury Items, new & pre-loved
- Trendy fashion & classic styles that are within the last 4 years
- Brand new boutique arrivals & overstocks from local designers & boutiques primarily in the Pittsburgh area & also around the country
All sales are final unless it somehow breaches our authenticity guarantee which can be found here. Our consignors are paid out when their consigned items sell.
However, we will assist you, in the event, you would want to resell/consign items back to the boutique. We just ask that you ask all relevant questions or request additional photos prior to purchasing.
3. Are your designer items authentic?
We guarantee the authenticity of every item we sell since authenticity & your trust is our most important standard. Each consignor guarantees all items consigned to be authentic. The authentication of each piece is inspected & researched to the best of our ability. If we cannot authenticate the item or determine the authenticity, we will not sell it. In the event of a super fake does get past us, we offer 100% money back guaranteed. All items are authenticated prior to going on the selling floor. This authenticity policy can also be seen here.
4. Do you do holds on items?
Due to us being a consignment boutique, we cannot do holds. However, we do offer a 30-day layaway plan that allows you to guarantee your purchase is yours and yours alone.
Our layaway plan is 30% down for 30 days, Anything in the boutique is available to be put on layaway. NOTE: All deposits are non-refundable if you choose to back out.
5. Can I get expedited shipping for online orders?
Typically, all orders are sent out within our 48-hour shipping window excluding Sundays & holidays. If you need an item overnight-ed or expedited, please call the boutique during opening hours and we can make arrangements.
6. Do you have to be local to sell with your boutique?
No, anyone across the country or outside the country can be a consignor. If you would like a quote on an item you intend to sell with us please send a photo to firstname.lastname@example.org and we will be glad to email you our form and quote along with a prepaid shipping label if you are shipping it to us. Here is the consignment policy with the consignor agreement form.
7. What do you look for when taking in items on consignment?
All items have to be brand new or like new, and 4 years old or less; excluding handbags and jewelry. All merchandise including special occasion gowns must be CLEAN and ready for the sales floor. They do not need to be on hangers unless they are Special Occasion gowns.
***All Special Occasion dresses must be accompanied by a dry cleaner receipt or tags/bag from the dry cleaner. The only exception to this policy would be if the gown's tag states "Do not dry clean".
8. Do you buyout items outright and give cash on the spot?
Yes, we do currently consider cash buyout on luxury handbags & accessories. An appointment is necessary to meet with our buyer so we can exam the item(s). All transactions require a valid drivers license to receive payment. To make an appointment, please call 412-881-1171 ext 2.
9. What happens if my items do not sell?
Any item that is valued at over $75 are either extendable or retrievable by the consignor. After the first 90 days, items that are still in the boutique $75 & under will be sold for an additional 90 days for store credit or donated to a charity of our choice.This can be seen in the consignor agreement here.